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Director of Technology, IT


New York

Job description

Position:  Director of Technology

Reports to:  Chief Technology Officer

About Wafra

Wafra Inc. is a leading global investment firm currently managing approximately $28 billion in assets and commitments across a variety of asset strategies. Behind our investment strategies are talented professionals, principally in New York and other financial centers, who bring expertise and experience to deliver strategic, reward-focused solutions. Wafra seeks to provide long-term investment return solutions that span not just years, but generations.

Position Description

Wafra pursues excellence in all areas of its operations and activities; the IT Department is no exception. The mission statement of the IT Department is “To provide secure, high quality, simple, reliable and cost-effective technology solutions and services that align with business objectives.”  The Director of IT is a hands-on and deeply technical position responsible for managing the entire IT stack. The position will report to the Chief Technology Officer. As Director, you will be expected to understand and work hands-on with cloud (Azure preferred), DevOps, cybersecurity, helpdesk and infrastructure. This will be mostly an operational role managing the Helpdesk, DevOps and Infrastructure and filling in for the CTO as needed. As Director you will be pivotal in supporting the growth and development of an ever evolving and cohesive IT department. The Director of Technology will be expected to understand both the strategic business and technical environment in addition to a deep expertise in cloud and on-premise infrastructure and security environments.

Duties and Responsibilities

  • Provide IT leadership and proactive thought in all areas of IT
  • Manage Wafra’s MSP
  • Provide strategic direction for technical assessment, definition, prioritization, architecture, design and deployment of new technology and services
  • Actively participate in managing IT projects and project boards of direct reports
  • Maintain active project status reporting
  • Manage day-to-day activities across the entire IT team
  • Architect and support the Microsoft Azure environment working closely with the head of Infrastructure and DevOps
  • Assist with developing and supporting the Wafra data warehouse in Microsoft Synapse
  • Support the business areas IT needs ensuring alignment
  • Attend and participate in committee meetings
  • Manage the Helpdesk to ensure white glove service
  • Assist with the automation of helpdesk tasks
  • Remain aware of issues/tickets by ensuring that helpdesk technicians are providing appropriate service
  • Support and meet with office heads across all Wafra offices internationally
  • Ensure the availability and performance of the on-premise networking environment
  • Manage vendor relationships to maximize value and performance
  • Identify and investigate new technologies and lead their implementation to align with business objectives
  • Assist in the development and management of the technology annual operating and capital budgets
  • Perform audits and QA across all IT teams


  • Bachelor’s degree; 10 years of experience in hands-on technology roles
  • Excellent interpersonal skills with the ability to work under pressure
  • Hands-on experience in cloud infrastructure with Microsoft Azure preferred
  • Proven capability to work independently in cloud, infrastructure and security
  • Impeccable knowledge of information security best practices
  • Proven track record and experience in architecture and support of infrastructure
  • DevOps or software development experience preferred
  • Ability to work well in evolving teams
  • Adaptable to all organizational structures
  • Ability to change roles to perform duties outside of comfort zone
  • High degree of self-awareness with the ability to continue to learn from mistakes
  • Complex problem solver
  • Fast-paced thinker and mover
  • Excellent project management, work prioritization and attention to detail
  • Strong written and verbal communication and presentation skills
  • Exceptional soft and interpersonal skills, including teamwork, facilitation and negotiation
  • Comfortable, experienced and accomplished at working with business executives

Please send your resume to [email protected] with the subject line “Director of Technology”.

This description reflects management’s assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned. Wafra Inc. is an equal opportunity employer.

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